Mary Varrall says ‘Help with debt is available’


With Debt Awareness Week having finished at the end of January, Mary Varrall has called on her constituents to ensure they are taking advantage of free help and support available for anyone struggling with winter energy bills.

British Gas has been working towards helping those who are struggling with their debt. In 2013, British Gas spent more than £380 million helping 1.8m vulnerable households with discounts, free insulation and benefits advice.

The company has a successful partnership with StepChange, a debt charity which organises Debt Awareness Weeks - which helps customers by offering manageable payment plans for their energy and other household debts.

It also funds The British Gas Energy Trust - an independent charitable trust set up 10 years ago. British Gas has provided the Trust with £75 million to help people living in fuel poverty.  The Trust provides grants to help with energy arrears as well as a wide range of advice and is open to everyone, not just British Gas customers.

Other support that British Gas provides includes flexible payment plans, referrals to the Warm Home Discount scheme which gives eligible customers a £140 discount on their electricity bill, and identification of customers eligible for free insulation or boiler replacements.

To register for extra help, customers or someone acting on their behalf should call 0800 072 8625 (or 0800 294 8604 if they have a Pay As You Go meter).

Commenting on the scheme, Mary said:

“I want all my constituents to understand what help is available for them. Keeping on top of winter bills and managing debt is so important and I'd urge anyone in Tonbridge and Malling, to get in touch with their energy supplier to find out what support is on offer."


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